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Quality Best Practices for on-line services.

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Quality monitoring :declaration for Pereira da Silva Art Gallery- niveau 1

Indicators Not tested0Pass45Fail0Cannot tell0Not Applicable0
Progress
100 %
Pass
100 %

Opquast - All on line services
Level
Sort in ascending order - Sort in descending order		 N° Section
Sort by ascending section order - Order by descending section order		 Title Status Date By Comments
1 1 Accessibility Equivalent alternative content for all image files is correctly provided. Pass 17/01/07 Pedro Nunes Empty
1 9 Code The source code of the pages contains information relative to the character set which is used. Pass 17/01/07 Pedro Nunes Empty
1 11 Code The site doesn’t have any system which prevents or hinders the user from reading the source code. Pass 17/01/07 Pedro Nunes Empty
1 12 Code The source code of all the pages contains a document type declaration (doctype) which conforms to the syntax defined by the W3C. Pass 17/01/07 Pedro Nunes Empty
1 21 Offer Financial data are expressed in a unit which is conform to international standards. Pass 17/01/07 Pedro Nunes Empty
1 32 Files for download The format (file extension or corresponding software) of downloadable files is stated. Pass 17/01/07 Pedro Nunes Empty
1 34 Files for download The file size of downloadable files is stated. Pass 17/01/07 Pedro Nunes Empty
1 36 Forms In the event of data entered into an online form being rejected, the fields containing the rejected data are indicated to the user. Pass 17/01/07 Pedro Nunes Empty
1 38 Forms Obligatory fields in forms are clearly indicated. Pass 17/01/07 Pedro Nunes Empty
1 42 Identification The name of the site/author are stated on each page. Pass 17/01/07 Pedro Nunes Empty
1 43 Homepage The content and the services provided are described on the homepage. Pass 17/01/07 Pedro Nunes Empty
1 46 Hyperlinks Links of the same type share the same colors, form and behavior on all pages. Pass 17/01/07 Pedro Nunes Empty
1 47 Hyperlinks Links are visually/graphically different from the rest of the content. Pass 17/01/07 Pedro Nunes Empty
1 57 Contact The site provides at least one means of contacting the author and/or the webmaster. Pass 17/01/07 Pedro Nunes Empty
1 61 Navigation Apart from the event of an irreversible action of which the user must be forewarned, the navigation buttons (back and forwards) allow navigation through the history. Pass 17/01/07 Pedro Nunes Empty
1 63 Navigation Access and navigation of pages is possible on a display that is set at 256 colors. Pass 17/01/07 Pedro Nunes Empty
1 70 Navigation The main navigational menu is situated in the same place in all of the pages. Pass 17/01/07 Pedro Nunes Empty
1 73 Typography The number of fonts used throughout the site is limited to three (unless it is a presentation of graphical work or products) Pass 17/01/07 Pedro Nunes Empty
1 82 Server The server transfers a custom 404 error page. Pass 17/01/07 Pedro Nunes Empty
1 86 Titles Every page has a title which is meaningful and relevant to the content of the site. Pass 17/01/07 Pedro Nunes Empty
1 155 Pop-ups If the site does impose pop-up windows this only happen once. Pass 17/01/07 Pedro Nunes Empty
1 156 Pop-ups If the site does impose pop-ups they contain a “close window” button. Pass 17/01/07 Pedro Nunes Empty
1 163 Hyperlinks Underlining text is only used for hyperlinks. Pass 17/01/07 Pedro Nunes Empty
1 170 Typography A generic font family is given as the last substituion element. Pass 17/01/07 Pedro Nunes Empty
1 176 Accessibility Adjacent hypertext links are always separated by a printable character or an image. Pass 17/01/07 Pedro Nunes Empty
1 185 Internationalisation The country is indicated in all postal addresses. Pass 17/01/07 Pedro Nunes Empty
1 186 Internationalisation The telephone country code is stated in front of every telephone number. Pass 17/01/07 Pedro Nunes Empty
1 193 Forms Information that is intended for public spaces can be previewed before being submitted. Pass 17/01/07 Pedro Nunes Empty
Opquast - E-commerce service
Level
Sort in ascending order - Sort in descending order		 N° Section
Sort by ascending section order - Order by descending section order		 Title Status Date By Comments
1 54 Identification The conditions of sale and/or website usage are accessible from every page. Pass 11/05/06 Pedro Nunes Empty
1 95 Identification The company or organization registration number, obtained according to local legal registration procedure, is stated. Pass 11/05/06 Pedro Nunes Empty
1 97 Offer The nature and quantifiable characteristics of products and services (dimensions, duration, capacity, etc.) are stated. Pass 11/05/06 Pedro Nunes Empty
1 100 Offer Prices excluding tax of products and services is given alongside of details of taxes and total amounts. Pass 11/05/06 Pedro Nunes Empty
1 105 Offer Financing conditions (overall credit rate, conditions, reserves and acceptance delays) are stated. Pass 11/05/06 Pedro Nunes Empty
1 109 Contact The delay necessary in order to respond to user requests/questions is stated. Pass 11/05/06 Pedro Nunes Empty
1 112 After sales service The conditions of guarantee (period, options, extensions, prices, etc.) are stated. Pass 11/05/06 Pedro Nunes Empty
1 117 Delivery Information relative to delivery zones of products or to services are stated. Pass 11/05/06 Pedro Nunes Empty
1 119 Delivery Estimated delivery times are stated before final confirmation of order. Pass 17/01/07 Pedro Nunes Empty
1 121 Basket The detailed sub total (quantities, prices, costs, insurances, etc.) must be stated before final confirmation of the order. Pass 11/05/06 Pedro Nunes Empty
1 126 Payment The accepted methods of payment and corresponding procedures are present or accessible on all the pages which present products or services. Pass 11/05/06 Pedro Nunes Empty
1 128 Payment The reference of the transaction is displayed to the client following the confirmation of the order. Pass 11/05/06 Pedro Nunes Empty
1 130 Security Banking details and data are encrypted. Pass 11/05/06 Pedro Nunes Empty
1 131 Security The security certificates are valid and signed by a third party organization. Pass 11/05/06 Pedro Nunes Empty
1 136 Forms The steps of an on-line transaction which requires multiple interactions (order, multiple page forms etc.) are described and printable before the transaction commences. Pass 11/05/06 Pedro Nunes Empty
1 140 Reimbursment Conditions regarding return shipping costs are stated. Pass 11/05/06 Pedro Nunes Empty
1 143 Claims The site provides at least one way of contacting the person responsible for claims. Pass 11/05/06 Pedro Nunes Empty

Histogram key  NT  Not Tested  C  Pass  F  Fail  I  Cannot tell  NA  Not Applicable 

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Opquast is a service provided by Temesis. The Opquast Best Practices are elaborated in the Opquast Workshop(FR).